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Our Glazing Installation Process

Installation Process

We believe that high performance secondary glazing systems like ours are not easy to install, quite the opposite. Installing everything true, square and plumb still does not guarantee the right performance.

It is through years of tried and tested application that we understand the many nuances behind achieving the best survey, installation and performance of such products.

Here’s How It Works…

Following your initial enquiry, if you would like one of our team to visit you, we will arrange a convenient time with you. The purpose of this visit is to listen and to understand why you are considering secondary glazing and most importantly, what you are trying to achieve by having it installed in your home. We strive to be as informative as possible by answering any questions or queries you may have and also highlight for you any issues that we can see. We can then take dimensions and pictures of your windows and prepare a proposal for you.

If you do decide to go ahead, we will ask you to sign an order form which affords you your rights under The Sales of Goods Act 1982. After which, we will contact you to make an appointment for our Technical Surveyor, who will measure each of your windows bespokely and take accurate manufacturing dimensions. Each item is carefully measured between plumbs and levels, so it fits snugly and squarely into the aperture. We do not request any form of deposit and only request full payment on the day that the works have been completed.


Black Knight Secondary Glazing Ltd

Installation Process
Installation Dates To Suit You

Installation Dates To Suit You

After the visit by our Surveyor we will make contact with you to arrange a convenient installation date, normally from beginning to end the process takes in the region of between 4-6 weeks, but we always aim to be flexible and work in with the requirements of others.

About Our Secondary Glazing

About Our Secondary Glazing

Our friendly installers will take all of the necessary time and care to deliver you a first class product that matches up to your expectations. Before they leave they will help you by showing you the correct operation and handling of the product and although it does require minimal maintenance they will provide you with the knowhow to get the best out of it and look after it for years to come.

Post Installation

Post Installation Checks & Health Checks

We also carry out regular inspections on the finished works and provide you with a free health check on the first yearly anniversary of the installation. This encompasses us cleaning and lubricating the product and again, showing you how to do this, or if you prefer not to, then offering the means by which you can ask us to do this for you in the future.

Guaranteeing Customer Satisfaction

Guaranteeing Customer Satisfaction

Our after sales team will contact you after the installation as it is vital to us to know that you are fully satisfied. No stone is left unturned to ensure you receive the best of what we can offer.

How to find out more?

Book an appointment with us

Book an appointment

One of our friendly and knowledgeable glazing technicians will arrange a free, no obligation consultation at your home, at your nearest convenience.

Contact our freephone number 0808 168 5208

Phone Black Knight Secondary Glazing Ltd

For further advice or any additional information on our secondary glazing, contact our team of experts who are on hand to answer any questions you may have.

Send us your enquiry

Contact Black Knight Secondary Glazing Ltd

Simply send us your enquiry using the form to the right and one of our surveyors will respond quickly to action your request.

Request a Free Estimate

Request a brochure

Please feel free to provide us with your approximate window sizes and designs and we will provide you with a quick estimate.

Send Us A Quick Enquiry


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Contact Black Knight Secondary Glazing Ltd Today For A Free No Obligation Quotation, Freephone 0808 168 5208

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